Cookie policy

Définitions

  • The publisher of the site is IUT de Béthune, whose SIREN number is 196244016, and whose registered office is located at 1230 rue de l’Université – CS 20819 – 62408 Béthune Cédex.
  • The URL of the site is https://iut-bethune.univ-artois.fr/
  • The Site: All the sites, web pages and online services offered by the Publisher.
  • The User: The person using the Site and its services.

Use of cookies

Users are informed that the site may use cookies, tracers and/or connection cookies.

Cookies may be installed on your terminal subject to the choices and options that you have expressed or may express at any time in accordance with this policy on the use and management of cookies.

Why this policy on the use and management of cookies?

In the interests of information and transparency, this cookies policy is intended to enable users to find out more about the origin and purpose of the browsing information processed when they visit the sites and about their rights.

What are cookies?

Cookies are data used by a server to send status information to a user’s browser, and by that browser to send status information back to the originating server.

The status information can be, for example, a session identifier, a language, an expiry date, a response domain, etc.

For the duration of the cookie’s validity, cookies enable status information to be stored when a browser accesses the various pages of a website or when the browser returns to the website at a later date.

Only the sender of a cookie can read or modify the information contained in it.

There are different types of cookies:

  • session cookies, which disappear as soon as you leave the site concerned;
  • permanent cookies which remain on your terminal until their duration expires, or until you withdraw your consent to the deposit of these cookies on our website, or until you delete them using your browser’s functions.

Why do we use cookies?

The sole purpose of some of these cookies is to enable or facilitate electronic communication.

Others are strictly necessary for the provision of an online communication service at your express request.

Others are used to improve browsing by analysing the browsing habits of Internet users.

The main purposes of the cookies used are :

  • to ensure the smooth running of the website
  • count visitors and identify how they use the sites;
  • count and differentiate visits;
  • adapt the display according to your preferences and the characteristics of your terminal;
  • to identify the website or search engine that brought you to our sites;
  • manage and track your choices regarding cookies;
  • manage user sessions and browser functions;
  • to compile statistics and analyses on the number of visitors to and use of the site, their browsing habits, and to measure the audience for the site and its various sections, with a view to improving them in particular.

What cookies do we use?

Statistics and Audience Analysis

  1. Google Analytics
    • Purpose: Tracking and analysis of visits to optimise the user experience.
    • Duration: _ga (2 years), _gid (24 hours), _gat (1 minute), _gac_* (90 days), _utm* (6 months maximum, depending on type).
  2. Hotjar
    • Goal: Behavioural analysis and heat maps to understand user navigation
    • Duration: _hjSessionUser_* (1 year), _hjSessionRejected (session), _hjAbsoluteSessionInProgress (30 minutes), _hjFirstSeen (session), _hjIncludedInPageviewSample (session), _hjIncludedInSessionSample (session).
  3. Matomo (Piwik)
    • Purpose: audience analysis to evaluate the effectiveness of the site.
    • Duration: _pk_id.* (13 months), _pk_ses.* (30 minutes).
  4. Adobe Analytics
    • Purpose: tracking of visits and audience analysis for the site.
    • Duration: s_vi (2 years), s_cc (session), s_sq (session).
  5. Crazy Egg
    • Purpose: Heat maps for behavioural analysis.
    • Duration: _ceg.s (3 months), _ceg.u (3 months), _ceir (session), _ce.s (session).
  6. FullStory
    • Purpose: Recording of sessions for behavioural analysis.
    • Durée : fs_uid (session), fs_last_activity (session), fs_current_session (session).
  7. Mixpanel
    • Goal: Track user interactions to improve the user experience.
    • Duration: mp_* (1 year), distinct_id (session).
  8. Kissmetrics
    • Purpose: Analysis of user behaviour and tracking.
    • Duration: km_ai (5 years), km_lv (5 years), km_uq (session).
  9. Heap Analytics
    • Purpose: Analysis of browsing patterns to improve the site.
    • Duration: _hp2_id.* (13 months), _hp2_ses_props.* (session).
  10. Mouseflow
    • Purpose: Recording sessions and heat maps.
    • Duration: mf_user (3 months), mf_session (session), mf_lastPageView (session).
  1. Zendesk Chat
    • Purpose: Online customer support service via chat.
    • Duration: __zlcmid (1 year), __zlcstore (session), ZD-* (session).
  2. Intercom
    • Purpose: Management of user conversations and customer support.
    • Duration: intercom-id-* (9 months), intercom-session-* (7 days), intercom-device-id-* (session).
  3. Drift
    • Purpose: Live chat for customer support and conversation follow-up.
    • Durée : driftt_aid (2 ans), driftt_sid (30 minutes), driftt_anon_* (session), driftt_*_referrer (session).
  4. LiveChat
    • Purpose: Live chat for customer support.
    • Duration: __lc_cid (2 years), __lc_cst (2 years), __lc2_cid (2 years), __lc2_cst (2 years), __oauth_redirect_detector (session).
  5. Tawk.to
    • Purpose: Heat maps for behavioural analysis.
    • Duration: _ceg.s (3 months), _ceg.u (3 months), _ceir (session), _ce.s (session).
  6. Crisp
    • Aim: Online chat and personalised customer experience.
    • Duration: crisp-client (6 months), crisp-client/session (session), crisp-client/domain (session).
  7. HubSpot Chat
    • Goal: Track user interactions to improve the user experience.
    • Duration: mp_* (1 year), distinct_id (session).
  8. Freshchat
    • Purpose: Chat for customer assistance and support.
    • Duration: fcid (session), fs_session (session), fcs_* (session).
  9. Olark
    • Purpose: Session tracking for online chat.
    • Duration: hblid (2 years), wcsid (session), olfsk (2 years), _okbk, _ok (session).
  1. Facebook
    • Purpose: Sharing on social networks and personalised advertising.
    • Duration: _fbp (3 months), fr (3 months).
  2. Twitter
    • Purpose: to track interactions and personalise content.
    • Duration: personalization_id (2 years), guest_id (2 years).
  3. LinkedIn
    • Purpose: Visitor tracking and targeted advertising.
    • Duration: li_sugr (3 months), bcookie (2 years).
  1. Google Ads
    • Purpose: To deliver relevant and targeted advertising.
    • Duration: IDE (1 year), NID (6 months).
  2. DoubleClick (Google)
    • Purpose: Targeted advertising and frequency limitation.
    • Duration: id (2 years), __gads (2 years).
  3. Criteo
    • Purpose: Personalised advertising based on browsing behaviour.
    • Duration: uid (1 year), udc (6 months).

Information on the website

The publisher informs you that you may withdraw your consent to all or some of our cookies at any time by clicking on the RGPD button at the bottom left of your screen. To do this, simply refuse the use of all cookies (except those necessary for the proper operation of the site) or select only those cookies you wish to retain.

At the time of your visit, the publisher also informs you of the possibility of refusing the deposit of cookies by configuring your Internet browser. There are several ways of doing this, as defined below.

Users can configure their browser to accept or reject cookies on a case-by-case basis prior to their installation. Users can also regularly delete cookies from their terminal via their browser.

For cookie management and user choices, the configuration of each browser is different. It is described in the help menu of the browser used, and enables you to find out how to modify your wishes with regard to cookies. By way of example :

In any event, users can go to the help section of their browser to find out how their browser allows them to choose which cookies to accept or reject.

It follows from the above that the recording of a cookie in your terminal is essentially subject to your wishes, which you can express and modify at any time and free of charge by means of the choices offered to you by your browser software.

If your browser is set to accept cookies on your terminal, the cookies embedded in the pages and content you have consulted may be stored temporarily in a dedicated space on your terminal. They will only be readable there by the sender.

Alternatively, you can set your browser to refuse cookies. In this respect, your attention is drawn to the fact that by setting your browser to refuse cookies, certain functions, pages and areas of the sites may not be accessible, for which the publisher cannot be held responsible.

We also draw the user’s attention to the fact that, when the user objects to the installation or use of a cookie, a refusal cookie may be installed on their terminal equipment. If this refusal cookie is deleted, it will no longer be possible to identify the user as having refused the use of cookies.

For further information

For more information on cookies, please visit the CNIL website at: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/

What are your rights?

In addition to the right to change your mind at any time as to whether a particular cookie should be placed on your terminal, you have the right to access, rectify, delete and port your data, as well as the right to limit the processing of your data and the right to object to the processing of your data. You also have the right to define directives concerning the conservation, deletion and communication of your data after your death.
Translated with DeepL.com (free version)

You can exercise your rights as follows:

By sending your request to the following email address: dpo@univ-artois.fr, or by post with a copy of an identity document to IUT de Béthune, 1230 rue de l’Université – CS 20819 – 62408 Béthune Cédex.

Finally, you have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL).